![]() ![]() You should be able to see the flashing start now. As soon as you feel your phone vibrate, realese the power key and quickly connect it back again. If it does not happen, disconnect your device and press the Power button for a few seconds. The firmware update instruction should pop up as soon as your computer sees your phone.Plug in your dead device and click SW Reset or Refurbish.Go to "Flashing" and choose "Firmware update" find in "product code" your desired code and click OK when asked to confirm.Now choose "Open Product" and pick the type of your device (in the pictures below we will use RM-645).Open Phoenix program and move the option "No connections" to the USB which detects your phone.When your computer detects the new device, select the PC Suite or OVI Suite on your phone. Connect your phone to your PC using the Micro USB cable.For a precaution back up your files and take out any microSD cards.Make sure you have the other equipment: USB cable for your phone, Nokia Connectivity Cable Drivers, software files for your phone.You can find it here: Phoenix_Service_Software Afterwards dowload the Phoenix software. ![]() Make sure your battery is charged and your firmware is appropriate.You can find detailed descriptions in the Remove Lock Code section. Before using the Phoenix Software you should do the following things: You can choose here the firmware that suits to your needs the best by choosing for example celluart network, country or navigation options. If you need to download a different firmware version for the NOKIA N9, you should look for the appropriate code in the section Product Codes. What is also VERY IMPORTANT to have in mind is that by performing these steps below you will loose your device's warrenty. Always use the appropriate (and possibly the newest) firmware on your device. The battery in your device should be fully charged and the applications on your computer should be shut down. The normal flashing is not possible on your device.Your device is in "restart loop" (it is restarting over and over again).You cannot perform a hard reset operation.Your previous software/firmware update has somehow been interrupted and you cannot turn it on right now.It is bricked - which means it is not starting up or it is stuck at some particular moment (eg.Phoenix Service Software is a useful flashing which you may use on your NOKIAN9 when: ![]() Please be aware of the consequences and risks that may be result from this process. That way you will restore the default password but also lose all data on your device. In the following tutorial we present step by step how to perform such an operation. If you have forgotten the security password for your device and there is no other way to perform the hard reset you should try uploading a new firmware on your NOKIA N9. ![]()
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